My Own Cop is an app-based communications platform that provides access to various Mobile Security Services and Security-on-Demand solutions.

It is vital to have Location Services switched ON, on your phone. If not, you will experience the inability to log in to the app. This may seem frustrating, but it actually acts as a reminder to turn on location services and stops you trying to use the app, thinking you are being geo-located, when you wouldn’t be! In addition, ensure you set it to PRECISE (If given the option) to give Security Responders an accurate position to find you.

The Geo-locating functionality of the app uses a combination of GPS, Bluetooth, crowd-sourced Wi-Fi hotspots, and Mobile Phone mast tower network technologies. It is vital that you leave International Roaming “ON” for the My Own Cop system to work correctly.

Once downloaded on your mobile device, the app allows you to request immediate response security services with just a couple of taps.

If you have Location Services set to “Always”, then yes you are constantly tracked by the My Own Cop system. If you have Location Services set to “While Using The App” then you are only tracked when you are logged in to the app. If it is set to “Never” then the app will not work.

My Own Cop will never reveal to anyone, your past locations. This includes your friends, family or sub-users of your account. They would only reveal your location in the event of you declaring an emergency situation via the app and requesting that they are informed.

As part of the sign-up process you are requested to state an “Identity Word” and will be asked this to confirm your identity, with any communications with My Own Cop.

As part of the sign-up process you are requested to state a “Safe Word”. When asked for by My Own Cop Staff, if you give an incorrect Safe Word, it will be automatically assumed that you ARE in danger! Even if the call is terminated in an amicable manner, if you gave the wrong word, it will be assumed that you require the immediate assistance of a Security Operative and one will be sent to your location!

My Own Cop offers response security services, including fully licensed and vetted security operatives, available on demand.

You can use My Own Cop in a variety of situations, such as feeling threatened, witnessing emergencies, or needing assistance during travels.

My Own Cop aims to respond within 30 minutes in the UK. However the target time is actually 20 minutes making it a reliable and prompt security solution. Clearly this depends upon the location, and indeed the country concerned. Be assured, that the utmost attention is given to your immediate safety and needs. My Own Cop has a close working relationship with other emergency agencies, from around the Globe and will alert them too if necessary.

Yes, My Own Cop’s security services are available around the clock, ensuring your safety at any time.

Yes, access to the My Own Cop app is available through an affordable monthly or annual subscription. This allows you to access the system and activate a security response 24/7.

“Menu Pricing” is the discounted price charged for the various services offered which is additional to the subscription fee. They are only charged for as the services are used. By using the My Own Cop system you always get reduced rates for any of the security services if you use them, making them more cost-effective compared to standard commercial rates.

Yes, My Own Cop was launched in summer 2023 with the ambitious, yet achievable, ultimate aim, of it being a global success. There will be team of people continually working at building a network of trusted and accredited, MOC partners or service providers. There are International Security Associations and Organisations that will be used to help deliver My Own Cop’s services globally, providing security support in different countries. The network is spreading every day!

Yes, all security operatives provided through My Own Cop are fully licensed and thoroughly vetted to ensure their professionalism and expertise.
My Own Cop uses selected strategic partners from the Private Security Industry. These companies will provide ‘Security on Demand’ to you, as a ‘Service User’.
All strategic partners will be checked by My Own Cop and must be capable of meeting the MOC exacting standards. They must also demonstrate compliance with two or more of the following:-
i. ISO:9001
ii. SIA Approved Contractor Scheme
iii. Safe Contractor
iv. BS:7858
My Own Cop will monitor ‘Service Providers’ continually, to ensure the quality of service remains above the required standard at all times.

Simply tap the app’s button, and the security controller will connect you with the necessary assistance. There are three main requests you are able to make:-
Attend – This is an Emergency / Incident request for a Security Guardian/Provider to attend the geographical location of your phone within 30 minutes. Target attendance time is actually under 20 minutes.
Call Me – This allows you to speak with a Controller and divert the attendance location to ‘My Own Cop’ or pass a service related message.
Message – This enables you to pre-order a security service for 24+ hours ahead. Or you can use this facility to notify Central Control of any forthcoming intended travel abroad for example.
Panic Button – This is a quick means of letting Control know that you need immediate help. It is important to know that it is now a two step procedure rather than the original One Hit button! This helps to prevent accidental triggering.

Absolutely, My Own Cop is an excellent solution for businesses seeking immediate response security services. This is actually what My Own Cop was initially designed for. However the natural progression was to extend the services to the owner of the business, their private residence and their family. This is in fact included within the Business Package and is regarded as a legitimate business expense!

Yes, the app is designed to ensure the safety of both individuals and businesses. Business owners can register more phones and individuals to be covered at any time. These become Sub-Users to the main user.

My Own Cop’s app monitors and Geo-places your location automatically, so you don’t actually need to know where you are at all. Rest assured, you will be found!

Yes, My Own Cop’s Security Officers and Operatives are trained to handle various situations, including medical emergencies. Whilst not medically qualified beyond their General First Aid qualifications, they are able to attend and co-ordinate other services/agencies without you having to worry. about who else to call.

Yes, you can cancel your subscription whenever you choose. More details can be found in the My Own Cop terms and conditions. But rest assured that MOC are not out to make things complicated!

Yes, My Own Cop is available for download on both iOS and Android platforms. It is downloadable from both the “Apple App Store” and “Google Play”.
It is essential that with both formats, YOU MUST HAVE LOCATION SERVICES SWITCHED “ON” for the system to function!

Absolutely, My Own Cop takes privacy and data security very seriously, ensuring your information is protected. All transactions are processed by My Own Cop’s current card processing company. Information passed between the App, website, and its systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to servers from the card processing company are signed using MD5 hashing to prevent tampering. You can be completely assured that nothing you pass to their servers can be examined, used, or modified by any third parties attempting to gain access to your sensitive information.
Personal information is only kept for as long as it is necessary and in accordance with data protection laws.

Yes, you can provide emergency contacts for the security controller to notify during an incident. This can be entered in the Critical Information section of the sign-up form.

My Own Cop’s global safety network ensures you can access assistance virtually anywhere in the world. It is not imperative, but always advisable, that My Own Cop are pre-notified as to which countries/areas you will be visiting, as this will ensure the speediest emergency response should you need it.

Yes, It is all about your safety at the end of the day. My Own Cop is prepared to handle emergencies and crises of various magnitudes.

Absolutely, we encourage you to share your positive experiences to spread awareness about the My Own Cop app. You are also invited to join the Facebook Group Page by clicking this link: www.facebook.com/myowncophub

Yes, there is a referral program that rewards you for spreading the word about the app. Presently, it works in the form of an Affiliate Scheme. You actually subscribe to the app in the normal way and providing you are a legitimate business, you can apply to be an affiliate. If you are interested in becoming an Affiliate please contact Customer Services HERE for more details. The actual process of this is presently under review in the hope of making it more streamlined and automated in the future. So, subscribe today!

Yes, you can use the app to request “Safe and Well” checks for family or friends in other locations. My Own Cop is all about KEEPING YOU, YOUR PREMISES, AND YOUR FAMILY SAFE!
It is also a great comfort to elderly relatives when you are away on holiday, just to know someone is there.

Ensure the app is downloaded and easily accessible on your mobile device at all times!

There is no limit to how many times you can use My Own Cop for your safety needs.

Oh Yes, the app is designed with a user-friendly interface for effortless navigation. The complicated part is all in the background. It is simply a matter of pressing one of 3 buttons or the main Panic Button. You will then either be guided by a central controller or if you are not able it will be assumed that you need immediate attention at your location! You do not even need to speak! Just press a button and you can have help by your side in no time.

Yes, the app is an excellent travel companion, providing My Own Cop is an app-based communications platform that provides access to various Mobile Security Services and Security on Demand solutions or assistance during your trips.

You can contact the My Own Cop customer support team HERE and they will be able to assist you with any inquiries.

Unfortunately, we do not offer a trial period, but we are confident you’ll find the app beneficial from the start.